Booking & Cancellation Policy

Thank you for choosing to work together. Every private session is a dedicated space that is reserved exclusively for you. To honor both your time and mine, please review the following booking policy.

Booking Confirmation

Your appointment is confirmed once your booking and payment have been completed. You will receive a confirmation email with your session details and Zoom link.

Cancellation Policy

You may cancel your booking free of charge within 24 hours of making your booking by emailing us.

After this 24-hour period, cancellations and refunds are no longer available.

Rescheduling

Life happens, and if you need to move your appointment, you may reschedule your session up to 2 hours before your scheduled appointment using the calendar link provided in your confirmation email.

Late Cancellations & No-Shows

Your session time is reserved exclusively for you.

Rescheduling requests made less than 2 hours before your appointment, missed appointments, or no-shows cannot be automatically rescheduled or refunded, as this time has been set aside specifically for your session.

If an unexpected emergency prevents you from attending, please contact us as soon as possible. While we cannot guarantee a replacement session, we will always review each situation with care and compassion.

Late Arrival

If you join your session late, we will make the most of the remaining time together. However, sessions cannot be extended beyond the scheduled end time out of respect for other clients.

Technical Issues

Please ensure you have a stable internet connection and are able to access Zoom before your scheduled session. If technical issues arise on our side, we will happily reschedule your session at no additional cost.

Questions

If you have any questions regarding your booking, please don't hesitate to contact us. We're always happy to help.

Thank you for honoring this shared commitment and for allowing us to create a grounded, supportive space for your journey.